Overtime Towing & Transport, LLC – SMS/Text Messaging Terms & Conditions

 

Effective Date: September 9, 2025

 

Overtime Towing & Transport, LLC (“we,” “our,” or “us”) provides SMS/text messaging services subject to the following terms and conditions. By providing your mobile number and opting into our SMS program, you consent to these terms.

1. Program Description
By opting in, you agree to receive SMS/text messages from Overtime Towing & Transport, LLC regarding:

• Appointment scheduling and confirmations

• Service updates (including towing and vehicle release notices)

• Account or billing notifications

• Customer service communications
  Message frequency will vary based on your interactions with us.

2. Consent & Opt-In
By providing your mobile number, you consent to receive text messages from Overtime Towing & Transport, LLC. Consent is not required as a condition of service. You may opt in by submitting your phone number on our website forms or directly to our staff.

3. Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.

4. Opt-Out Instructions
Reply STOP to unsubscribe. You will receive a confirmation message. To rejoin, simply provide your consent again. For help, reply HELP.

5. Support & Contact Information
Overtime Towing & Transport, LLC
Phone: 704-999-5293
Email: customerservice@overtimetowing.com

6. Privacy
We only use your phone number for text messages related to the services listed above. We do not sell, rent, or share your number with third parties for marketing. Please review our Privacy Policy for more details.

7. Delivery Disclaimer
Carriers are not liable for delayed or undelivered messages.

8. Changes to Terms
We may update these SMS Terms & Conditions at any time. Updates will be posted here with an updated effective date.