Overtime Towing & Transport, LLC – SMS/Text Messaging Terms & Conditions

 

Effective Date: September 9, 2025

 

Overtime Towing & Transport, LLC (“we,” “our,” or “us”) provides SMS/text messaging services subject to the following terms and conditions. By providing your mobile number and opting into our SMS program, you consent to these terms.

1. Program Description
By opting in, you agree to receive SMS/text messages from Overtime Towing & Transport, LLC regarding:

• Appointment scheduling and confirmations

• Service updates (including towing and vehicle release notices)

• Customer service communications
  Message frequency will vary based on your interactions with us.

2. Consent / Opt‑In
We only send text messages to customers who request or consent to receive them. You may opt in to receive SMS messages from Overtime Towing & Transport, LLC in any of the following ways:​

• By giving express verbal consent during a phone call or in-person conversation for us to text you at the mobile number used to contact us (or another number you authorize).

Consent is not a condition of purchase or service. We do not send marketing messages unless you separately and explicitly opt in.

3. Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.

4. Opt-Out Instructions
Reply STOP to unsubscribe. You will receive a confirmation message. To rejoin, simply provide your consent again. For help, reply HELP or visit our webisite at www.overtimetowing.com.

5. Support & Contact Information
Overtime Towing & Transport, LLC
Phone: 704-999-5293
Email: customerservice@overtimetowing.com

6. Privacy
We only use your phone number for text messages related to the services listed above. We do not sell, rent, or share your number with third parties for marketing. Please review our Privacy Policy for more details.

7. Delivery Disclaimer
Carriers are not liable for delayed or undelivered messages.

8. Changes to Terms
We may update these SMS Terms & Conditions at any time. Updates will be posted here with an updated effective date.